Self-hosted Ticketing software
Helpdesk, bug and issue tracking software to help the tracking of user requests, bugs and missing features.
23 projects, sorted by GitHub stars (as recorded in the dataset). Star counts and dates come from the dataset snapshot, not live.
| Name | Description | License | Stars | Updated | Platforms | |
|---|---|---|---|---|---|---|
| Zammad | Easy to use but powerful support and ticketing system. | AGPL-3.0 | 6,021 | 2026-10-20 | Ruby, deb | Source |
| FreeScout | Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout). | AGPL-3.0 | 4,606 | 2026-10-17 | PHP, Docker | Source |
| Erxes | Marketing, sales, and customer service platform designed to help businesses attract more engaged customers. | AGPL-3.0, Commons-Clause (non-free) | 4,092 | 2026-10-20 | Docker, Nodejs | Source |
| Frappe Helpdesk | Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently. | AGPL-3.0 | 3,437 | 2026-10-20 | Docker | Source |
| Libredesk | Modern omnichannel customer support desk. Live chat, email, and more in a single binary. | AGPL-3.0 | 3,059 | 2026-10-20 | Docker, Go, Nodejs | Source |
| Bugsink | Real-time error tracking for your applications with all the details in one place. Easy setup with clear instructions included. | ⊘ Proprietary (non-free) | 2,136 | 2026-10-20 | Python, Docker | Source |
| MantisBT | Bug tracker, fits best for software development. | GPL-2.0 | 1,809 | 2026-10-11 | PHP | Source |
| Request Tracker | Enterprise-grade issue tracking system. | GPL-2.0 | 1,164 | 2026-10-19 | Perl | Source |
| ITFlow | Client IT documentation, ticketing, invoicing and accounting for MSPs (Managed Service Providers). | GPL-3.0 | 1,029 | 2026-10-01 | PHP | Source |
| Bugzilla | General-purpose bugtracker and testing tool originally developed and used by the Mozilla project. | MPL-2.0 | 864 | 2026-09-06 | Perl | Source |
| Rustrak | Error tracking server compatible with Sentry SDKs, using 32 MB of memory at idle with SQLite storage. | GPL-3.0 | 719 | 2026-10-20 | Rust, Docker | Source |
| OTOBO | Flexible web-based ticketing system used for customer service, help desk, IT service management. | GPL-3.0 | 337 | 2026-10-20 | Perl, Docker | Source |
| GlitchTip | Error tracking app to collect errors reported by your app. | MIT | 169 | 2026-10-19 | Python, Docker, K8S | Source |
| BugPin | Visual bug reporting and ticketing tool for web applications. | AGPL-3.0, MIT | 46 | 2026-10-08 | Docker | Source |
| Deskpro | On-Premise help desk software that includes email, chat, voice & help centre publishing. Full visible source code and API. | ⊘ Proprietary (non-free) | — | — | Unknown | Source |
| EKSO | Help desk ticketing and project/issue tracker. | ⊘ Proprietary (non-free) | — | — | Docker | Source |
| Forgejo | A lightweight software forge focused on scaling, federation, and privacy (fork of Gitea). | MIT | — | — | Docker, Go | Source |
| Full Help | Simple, easy to use help desk & knowledge base software. Custom branding, custom themes, restful API, communication channels, multi-company support, multi-language support, and much more! At least 1 new release per month. | ⊘ Proprietary (non-free) | — | — | PHP | Source |
| JIRA | Professional and extensible issue tracker. | ⊘ Proprietary (non-free) | — | — | Java | Source |
| Jitbit Helpdesk | Help desk software - simple but powerful. | ⊘ Proprietary (non-free) | — | — | .NET | Source |
| Roundup Issue Tracker | Simple-to-use and -install issue tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. Designed with flexibility in mind - not just another bug tracker. | MIT, ZPL-2.0 | — | — | Python, Docker | Source |
| SupportPal | Powerful help desk software - easy, fast and intuitive. | ⊘ Proprietary (non-free) | — | — | PHP | Source |
| Telebugs | Lightweight error tracker without a subscription (alternative to Sentry). | ⊘ Proprietary (non-free) | — | — | Docker | Source |